Some organizations have turned to the kiosk as a communications solution for bridging this digital divide, but the results are usually unimpressive. Rarely are kiosks ever used to the extent management hopes or expect.

 

“In practice, it may be impractical (or prohibitively expensive) to reach all staff using just kiosks,” writes James Robertson of Australian-based Step Two in his article Intranet kiosks or remote access? “Staff may also be reluctant or unable to make effective use of the kiosks during their work breaks.”

 

I recently conducted a client focus group at a remote field office with workers that work outside and don’t have a dedicated computer, but they do have a shared computer workstation (kiosk). Not surprisingly, these employees have intranet access but the workstation kiosk is not well used. “We don’t use the intranet much and don’t really care… but I would if I could access it from home.”

 

READ THE FULL ARTICLE: Intranet kiosks vs home access

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ON A PERSONAL NOTE: A welcome to new clients for Prescient, Citizen’s Schools (Boston), SaskPower (Saskatoon), and a returning client, the California Association of Realtors (Los Angeles). Wecome aboard!

My baby girl is now mobile! Learning to scoot across the floor on her but, and as well flipping over into the crawling position means I’m going to have to put on my handy man hat and begin the ‘baby-proofing’ of the house. She’s also learned to wave and has vocalized words that resemble ‘fish’ and ‘sit’. I could however live without the increased ‘mobility’ of food at meal time…

 

Very, very interesting mid-term election results… I’ve seen a number of pundits say that the biggest winner is Hillary Clinton. I’ll go on the record here as saying that the biggest loser last night (next to George W. Bush and Don Rumsfeld) was Hillary Clinton. The American public has absolutely no intention of giving the democrats control of the house, senate (no confirmed but likely) and the White House. With a far more moderate, populist reformer in John McCain as the probable leader for the Republicans – and a favorite of the ‘average’ American – there is no way, barring an unforeseen scandal, that Americans will vote to put a democrat in the White House. Remember the 94 mid-terms when at the height of Clinton’s popularity the Gingerich Republicans seized both the Senate and House? If New York votes for a 47-year old democrat governor (Spitzer), I don’t see them or the country voting for a democrat, especially the former first lady, for president. Americans like to see a balance of power; a smart proposition.

 

I can’t wait to see the Colbert report tonight! Republicans lose, Rumsfeld resigns, young Steven will be in a raucous mood tonight! The clips from last night with Jon Stewart were hilarious!

 

I can’t say I’m mourning the Manchester United loss to lowly Southend in the Carling Cup… but a little concerned about Arsene Wenger’s temper tantrum and the charges leveled against his Arsenal squad for potentially or allegedly controlling a minor league team in Belgium. Thumbs up to the high-flying Anaheim Ducks and their undefeated-in-regulation start to the season. Thumbs down to Lebron James for walking off the court before the end of the game and his Cavalier’s lowly loss to the Hawks.

 

SEMINAR: Need to fix your intranet? Attend How to fix a broken intranet (San Fran – Nov. 14)

© 2006 Toby Ward - Prescient Digital Media