Intranet evolution, best practices, and case studies by Toby Ward.

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View Article  Combating propaganda and rumors

The Standard Group (Nairobi, Kenya) has published an interesting read, Propoganda and rumors at work:

“Many managers share the same fears. However, most don’t worry too much about how little control they have over the flow of information within the organisation a significant factor in shaping morale. Should they be more paranoid about the nuggets being shared at the water-cooler or over the company intranet? Are they spending too much time guarding against external attacks to the company’s reputation or the reputation of its products, and too little guarding against more mortal internal blows.”

If done properly there’s a good case for extending discussion boards, wikis and blog tools to employees – perfect tools to open a centralized dialogue of many people.

View Article  Case study: PNM Resources CEO blog

Steve Crescenzo writes an interesting intranet case study of a CEO blog at PNM Resources, an Albuquerque, N.M.-based energy utility. Steve writes in Hit-and-Run Blogging that the CEO blog was a hit and very successful at driving traffic to the online employee newsletter:

 

“We noticed increased traffic to the online newsletter on the days that we ran the blog, and the week after our CEO returned we developed a poll for the intranet home page asking employees if they read the blog,” says Kail. “The final numbers stated that 80 percent of employees who took the poll read the blog.”

More and more CEOs are picking up the blog tool to talk to employees. PNM is a good example of why. A Guidewire Group Market Cycle Survey, “Blogging in the Enterprise” finds that 53% of respondent companies are already blogging and an additional 35% of respondents plan to begin corporate blogs within the next year. The benefits are so obvious and with the cost of doing so almost nothing I won’t even bother rehashing the benefits.

 

For more reading...

 

Blogs waste trillions$$$!!!

by Toby Ward on October 25, 200506:19PM (EDT)

...blogs cost american business ). “Time spent in the office on non-work blogs this year...

 

Blogging the intranet (back issue)

by Toby Ward on August 21, 200507:49PM (AKDT)

...blogging software specifically for the intranet including Technorati and Six Apart.   “ Blogs ultimately...

 

 Study: Intranet blogging on the rise

by Toby Ward on October 23, 200510:53PM (PDT)

...blogging and an additional 35% of respondents plan to begin corporate blogs within the next...

 

McDonald’s beefs-up intranet blogs

by Toby Ward on October 20, 200505:33PM (EDT)

...blogging on the corporate intranet is only in its infancy. But corporations are taking note...