
Marketing social media on the intranet
by
Toby Ward
on Tue 03 Mar 2009 12:16 AM PST
(COPENHAGEN, DENMARK) Full
slides from the “Integrating Social Media Into Intranets” with
added insight on marketing and promoting the intranet below:
A
couple of interesting questions from the seminar that deserve to be
shared with all including the issue of marketing and education. So, how do you market Intranet 2.0 or promote use of these tools?
Marketing
Intranet 2.0 is not unlike marketing the original intarnet –
emploeyes have to...
1-
know that the tools exist, and how they work
2-
understand why the tools are of value to them and the organization
As
I stated in Marketing the intranet, “If you build it they will not
come. Of course, there will always be the curious and keeners and
those that inherently understand it, but an intranet firing at
maximum value requires marketing.”
A
number of recommended insights come from Sodexo USA (thanks to Angelo
Iofredda and Eileen Daly) who were very active in marketing their
intranet, and shared their intranet marketing plan that focuses on six major
components:
Promote
ongoing SodexhoNet name recognition and key wins.
Highlight
the variety of useful content through on- and off-line.
Increase
essential content and applications available only online.
Increase
content – including fun content – that drives repeat visits.
Encourage
continued endorsements from senior leadership.
Support
content owners – increase skill level and enthusiasm, identify and
leverage best practices.
As
far as tactics go, tried-and-true practices are still relevant for
intranet 2.0 including:
E-mail
broadcasts
Home
page and newsletter stories
Cross link from blogs, wikis, discussion forums, etc.
Executive
promotion
Hosted
chats with the CEO
Posters
and mousepads
Premiums
(handouts)
Screensavers
Twitter/Yammer, etc.
Not
to be underestimated, and probably the most valuable tactic would be
to create stories or features that quote your own executives that
relate to subject matters discussed on a blog, wiki, or in a
discussion forum, that links into the related social media tool while
encouraging employees to “join in the conversation” or to “agree,
disagree or comment” on the subject at hand.
Continue
reading:
Marketing
Intranet 2.0