Employee engagement is the top priority and the organizational coup de grace for many HR practitioners in both the private and public sectors. However, corporate communications plays one of the most important catalytic roles in determining employee engagement, and the intranet is increasingly the most important catalyst in heightening engagement levels, which in-turn improves HR metrics such as employee recruitment and retention (even customer service).
Read my full article Intranet 2.0 Increases Employee Engagement (Insidedge newsletter)