Intranet evolution, best practices, and case studies by Toby Ward.

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Web Development & Design Blogs - Blog Top Sites © 2006 Prescient Digital Media. All rights reserved. www.PrescientDigital.com
View Article  6x2 methodology for intranets

From the best intranet firm of its kind in the Southern Hemisphere is a new methodology on enhancing an existing intranet. The 6x2 methodology from Step Two Designs is a highly, pragmatic, activity focused process for improving the intranet in 6-month chunks. Simple to digest and understand, this methodology is a particularly solid do-it-yourself approach for small and medium-size organizations.

 

“Detailed project planning is used to ensure that the selected items are

actually achievable, as well as giving a clear sequence of activities,” says James Robertson, author of the methodology and Managing Director, Step Two Designs. “This methodology provides a simple and pragmatic approach that can be used by intranet teams of any size (from one person to a dozen or more).”

 

A sneak preview of this methodology highlighted in a 104-page report:

 

 

You can preview or order the 6x2 methodology online from Step Two.

 

 

ON A PERSONAL NOTE: A great day indeed when my one-year-old daughter, who’s been sick for most of the past two months, suddenly perked-up today. Unusually smiley and active, and clearly feeling better, she walked for the first time!! Very exciting stuff!! There’s almost nothing more exciting for a parent than those first steps J A great day! (She fell sick again tonight, but we’re hopeful a good day might lead to more…!!).

 

A very exciting trade deadline day in the NHL. Outrageous are the prices paid for ‘rental’ players particularly Tkachuk, Forsberg and Guerin. Shocking that the Oilers end-up trading Smyth… but quite possibly a very good deal for Edmonton. San Jose I think are the big winners and I’d put them up their with Detroit as cup favorites. Don’t however rule out Anaheim and Vancouver. Oh and for the record: Bryan Smolinski’s best season was 61 points – 12 years ago (and playing with Cam Neely and Adam Oates).

 

Anyone see the Carling Cup finale?!? Wild stuff for football. I can’t say I was impressed by Chelsea, nor Wayne Bridge’s theatrics or Drogba’s… nice to see the Blues play all their best players while Arsenal fields no starting players and only their young substitutes. See YouTube.com > “Carling Cup.”

 

What a joke the Oscars are… I like Al Gore and appreciate his efforts… but that was way over-the-top. Especially for a grossly exaggerated documentary (by the way I’m a big carbon neutral proponent). Great to see Marty win the two big ones… I like Helen Mirren (looked great too) and Forrest Whittaker winning. I don’t however understand Alan Arkin… he played himself, the same way he plays all roles (which I actually like), had about 10 lines of dialogue, and wins an Oscar?! Finally, I’m a proud Canadian, but Celine needs a break… or we need a break from Celine.

 

 

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View Article  Intranet case study: Lowe & Partners

Lowe & Partners Worldwide is a global advertising agency that has over 80 agencies in 54 different countries.

 

To address many issues involving a large, dispersed employee population – and all of the naturally occurring cultural and communications barriers – Lowe invested in a state of the art intranet portal, Lowe Go.

 

 

A very attractive and simple home page The Lowe Go intranet also has a very simple and effective vision: “To create a virtual ‘desktop’ for Lowe users that gives them fast access to the information and people they need so as to add substantial business value.” This focus on value has garnered Lowe the best intranet of they year (2006) at the British Computer Society Information Management awards.

 

“Lowe’s business is about creativity, and brilliant work only happens when talent, ambition and focus come together in a collaborative culture.” says Drew Murdoch, Lowe Go Project Manager. “The rapid expansion of the group resulted in many agencies using different IT systems which did not communicate with other agencies or management. Lowe Go has delivered increased efficiency, interaction and collaboration and now everyone feels part of the Lowe network.”

 

Specifically the Lowe Go intranet has the following objectives:

 

  • Reinforce brand identity
  • To provide a virtual desktop for Lowe users, which provides fast access to collaborative tools, information, documents and people
  • To develop an environment conducive to creative excellence and in support of innovation and growth
  • To bring efficiency to labour intensive and costly business processes, such as the creation of video show reels
  • To help solve key current technical issues, such as single sign on and need for standards based technology
  • To share the burden of content creation and ownership and provide accountability throughout that process

Digital Asset Management

 

Lowe Go has a number of impressive assets including an impressive knowledge management repository called that features real-time user editing, over 92,000 media assets, competitor information, light-boxes, project areas, and real time editing for show-reels (video).

 

The old way of storing video was on magnetic tapes. These required dedicated tape desks to view and the tapes took up vast amounts of storage space. The use of a real time editing tool means that rather than asking creative services to manually create and edit a reel from a tape, burn to CD and post across the network, anyone can create show reels now using the portal. Not surprisingly this is the most used portions of the intranet.

 

 

Strategic Planning

 

The Portal also serves as a virtual collaboration center for company strategic planners from across the enterprise. Headed by the Chief Strategic Officer (CSO) this allows strategic planners across the network to equip themselves with the right tools and knowledge to help improve the business process - from the problem identification stage to evaluating and optimizing a campaign’s success in the marketplace.

 

 

Other intranet features:

 

  • News – features company news, client news, media intelligence, and RSS feeds accessing over 14,000 trusted websites and news feeds
  • Directory –  global consolidated LDAP and is updated on a regular basis
  • Technology - the VYRE Unify framework, which has delivered ease of content publishing across a global community of content contributors and integration to multiple LDAP realms and legacy systems (with single sign-on) – open standards based (J2EE, XML, XSL, CSS, JSR-168 Portlets)

More to come on this impressive intranet…

 

NOTICE: The British Airways intranet webinar has been rescheduled to March 15, 2007. See Intranet Insider World Tour: British Airways.

 

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Toby Ward is the CEO and founder of Prescient Digital Media. Download his Finding ROI Whitepaper or read his weekly columns and case studies at www.IntranetBlog.com. For a no-cost consultation on how Prescient can improve the ROI of your website or intranet, please contact us directly.

View Article  6 timely intranet resolutions

It’s a little late for New Year’s resolutions, but we’re still early in the budget year for most (or near the end for others). Nonetheless, the intranet is usually in a state of improvement.

 

Here are 6 timely resolutions for improving the intranet, regardless of the calendar month, by Prescient’s Cathy McKnight:

 

Resolution #1 - Taxonomy. Develop and execute a robust intranet taxonomy so the site’s content will not be “invisible" to its users.

 

Resolution #2 - Metrics. Look at the metrics collected on site usage, and use that information to plan the site’s growth and evolution so that it meets the needs of the employees. 

 

Resolution #3 – Prioritize. “I cannot be all things to all people.” 

 

Resolution #4 – Redesign. Speaking of revamping the site’s design, this is the year that we ditch the orange and green banner, and update the President’s page so that it does not include a photo of her with a beehive hairdo.

 

Resolution #5 – Engagement. Get in touch with stakeholders and target audiences. 

 

Resolution #6 – Marketing. Let everyone know just how great the intranet site is (especially now that you have successfully kept to all your resolutions). 

 

The top intranet complaint at any organization is “I can’t find anything.” This is why the taxonomy is so important. Learn more by reading What is the New Year without (intranet) resolutions?

 

 

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