How many organizations are using a CMS for their intranet? What about a portal solution?


Respondents to the Intranet 2.0 Global Survey provide (530+ organizations ranging from small to huge, in all corners of the globe: 36% come from the U.S.; 24% from Europe; 60% have more than 1,000 employees; 32% have 6,000 or more employees) some very good insight into the use content management systems (CMSs), as well as portals and Intranet 2.0 tools.


Key findings:

  • Less than 2/3s of organizations use a CMS for their intranet (62%)

  • 24% use a custom built CMS (home grown CMS)

  • 25% use an off-the-shelf solution

  • 11% use a portal solution

  • There is no dominant CMS solution – no one vendor has more than 20% market share

    • Microsoft SharePoint is used by 20% of those that use a CMS

    • Interwoven, Documentum and Vignette each have 4% market share

    • No other solution was cited by more than 8 organizations (2.5% share)


Clearly SharePoint's dominance in the market is showing here. Though only 20% of the respondents are using it as a CMS. For those that have implemented Intranet 2.0 tools, SharePoint (MOSS 2007) is present in 46% of the organizations (though some organizations are using multiple tools including SocialText, Confluence and MediaWiki). In other words, SharePoint is being used as a CMS, but its not its strength which is collaboration sites, document sharing, and portal functionality / features. SharePoint is more often being used for collaboration and portal functionality.


My full presentation on the Intranet 2.0 Global Survey findings is next week at J. Boye – Philadelphia 2009. There are still spots left if you want to register now (and some great case study presentations as well). The full study findings will be sent to survey participants only in mid-May (TBA) followed by a participant only webinar (yes you have to take the survey to get the results).


Speaking of intranets and measurement this is a great free webinar with a terrific case study from PNC Bank: Measuring Intranet Success in the Real World (Case study with PNC Financial Services group) Date: Thursday, 12pm EST – Register Online.


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