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The problem is that most of the out-of-the-box portal solutions that I’ve seen implemented are very… well, they’re poor. I’m trying to be kind, but I’ve seen too many dismal representations.
Below are four portals, from four different organizations. I won’t identify the organizations by name because I don’t want to embarrass anyone. But they’re all the same… more or less. The same box-like pages with remarkably similar information architectures, colors and links. I mean these portals have the same section names like My Pages, Communities, Collaboration, etc.

And yet these are remarkably different companies, remarkably different industries, and remarkably different employee bases. So why should they have portals that are facsimilies of each other?
Portals can deliver a lot of benefits. The promises are huge, and some of the successes have been impressive. But portal solutions also represent a lot of pitfalls.
Read the full article The big deal about portals.


