Most organizations are creating information and data faster than they can retrieve and use it effectively. Therefore organizing the information in a way that is easy to retrieve and use is tantamount to effective knowledge management. Easier said than done….
In Don’t forget to add the Tax(onomy) Cathy McKnight explains why taxonomies are so important and the difference between taxonomy and information architecture.
“What do I need a taxonomy for?” In a word – savings – savings of time, money and effort. These savings were shown at a conference where Microsoft’s Knowledge Architect Manager stated that even at the early stages of a taxonomy project the company saw a 62 percent reduction in the number of clicks, an average of 16 seconds saved per task and an 11 per cent increase in task success rate. That translates into a lot of time that can be allocated to other tasks … revenue generating tasks.
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