A study by Hospitals & Health Networks (www.healthconnect.com) has found that the United States’ “100 Most Wired hospitals and health systems have, on average, risk-adjusted mortality rates that are 7.2 percent lower than other hospitals.” In other words, the study suggests that IP technology (Internet and intranet) is saving lives.

IBM measures a like statistic on impact of the intranet on the work health or well-being of its employees. IBM has one of the great intranets. And perhaps the biggest on the planet. They’re particularly good at measuring the success and performance of its main intranet portal, W3.

Regarding the work health or job satisfaction of their employees, 52% are more satisfied to be an IBM employee because of information obtained on W3 (the enterprise intranet home). Wow – what a great metric! Every company with an intranet should measure this.

Here are a couple of other great intranet metrics from IBM (compliments of IBM intranet gurus Michael Reither and Liam Cleaver):

• Workforce enablement: 68% view the intranet as crucial to their jobs
• Usage and value: 80% of IBM employees access the intranet daily
• ROI: Annual financial impact of the intranet at IBM is $1.31 billion

More than a billion dollars is very healthy indeed!