It’s a little late for New Year’s resolutions, but we’re still early in the budget year for most (or near the end for others). Nonetheless, the intranet is usually in a state of improvement.
Here are 6 timely resolutions for improving the intranet, regardless of the calendar month, by Prescient’s Cathy McKnight:
Resolution #1 - Taxonomy. Develop and execute a robust intranet taxonomy so the site’s content will not be “invisible" to its users.
Resolution #2 - Metrics. Look at the metrics collected on site usage, and use that information to plan the site’s growth and evolution so that it meets the needs of the employees.
Resolution #3 – Prioritize. “I cannot be all things to all people.”
Resolution #4 – Redesign. Speaking of revamping the site’s design, this is the year that we ditch the orange and green banner, and update the President’s page so that it does not include a photo of her with a beehive hairdo.
Resolution #5 – Engagement. Get in touch with stakeholders and target audiences.
Resolution #6 – Marketing. Let everyone know just how great the intranet site is (especially now that you have successfully kept to all your resolutions).
The top intranet complaint at any organization is “I can’t find anything.” This is why the taxonomy is so important. Learn more by reading What is the New Year without (intranet) resolutions?


