Intranet 2.0 tools have become mainstream technologies and are transforming employee communications, collaboration and organizational work and knowledge management. According to the Intranet 2.0 Global Study findings (more than 400 respondent organizations from across the globe), nearly 50% of the respondents have deployed some social media or intranet 2.0 tool. Among the adoption findings:
  • 46% of organizations have deployed wikis (16% with enterprise deployments)

  • 42% have deployed blogs (12% with enterprise deployments)

  • 48% use discussion forums (29% with enterprise deployments)


For those old-school organizations that are on the outside looking in at intranet 2.0, the biggest barrier is executive support. In other words, another 40 – 50% of organizations have managers or senior managers that want to roll out social media on the intranet, but the executive suite is handcuffing their good intentions. 34% of respondents state that the biggest barrier to intranet 2.0 is executive support. Many executives are concerned, scared, or plain apathetic to those Web 2.0 technologies they've seen on the Internet, and cannot mentally bridge the gap to employees via the intranet.


Related to the lack of executive support is the lack of a business case, cited by 32% of respondents that don't have intranet 2.0 tools in use. To this end, executives need to be sold on the value of intranet 2.0 and want to see the business case. Intranet managers are having a difficult time making the business case and even understanding the inherent or nascent value of social media for employees.

The barrier to implementation and success however is blocking understanding at all levels of the organization: “Lack of understanding by both management and staff,” says one survey respondent. Another cites cultural barriers and the “lack of an open culture.”

Full results of the Intranet 2.0 Global Study will be released in the New Year, accompanied by recommendations on how to overcome these barriers and implement these new technologies with success.

About the Intranet 2.0 Global Study: More than 400 resondent organizations from across the globe, represented by all continents, with 35% from the United States, 22% from Europe, 13% from Canada, 12% from Australia / New Zealand, 11% from the United Kingdom. 60% of the respondent companies have more than 1,000 employees; 23% have 10,000 employees or more; 15% have less than 100 employees.

FULL RESULTS:

The Intranet 2.0 Global Survey will remain open for the holidays. For those that would like the full results in the New Year, you will have to take the 10-minute survey. Take the Intranet 2.0 Global Survey (there's a $400 prize for one lucky participant)


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