The intranet project methodology, developed by Toby Ward at Prescient Digital Media, outlines the necessary steps and processes in designing or redesigning an intranet.

The project methodology was developed in 2001, but has been updated and refined several times (most recently in November 2007).

Intranet Project Methodology - Prescient Digital Media

Read more on the process and requisites for building a successful intranet: Intranet Planning: An Intranet Model for Success.

Success has many measures, and largely depends on subjective opinions, but regardless of the metric, I rarely see true intranet success.

I’ve worked with award winners (including companies that have won big intranet awards such as the Nielsen Norman 10 best intranets of the year), and I’ve worked with a lot of organizations and Fortune 500s that have better than average intranets. True intranet success is not often achieved (or held for long), and most intranet managers and champions at those companies often rate their own intranet as satisfactory at best – less than truly successful – and requiring a lot of work.

The commitment, rigor and resources required to build and maintain a successful intranet or portal are significant. And while a successful intranet does not necessarily require a lot of money per se, there are many, many facets – from governance and design, to content and processes – that require successful planning and execution.

I refer to the collective intranet facets or requirements as the Nexus of Intranet Success. Nexus [‘nEksIs] comes from a Greek word meaning ‘meeting place’ (a fitting label given the intranet’s importance as the only true, universal meeting ground or ‘water cooler’ in the average organization).

Nexus of Intranet Success - © Prescient Digital Media

Read my full article: Intranet Planning: An Intranet Model for Success

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UPCOMING INTRANET PLANNING WORKSHOP:

If you’d like to learn how to plan an intranet and you’re in the Southeast Asia (or you can get there easily) then you should definitely attend my half-day workshop on Planning as part of a three-day workshop in the 2008 Deploying First-Class Web Content Management For World-Class Websites (Ad Astra) in Hanoi, Vietnam from April 23 – 25.

I’ll be repeating the workshop April 28 – 30 in Jakarta. These workshops will be three full-days and promise a lot of learning, examples and hands-on work. To register for either please phone (65) 6334-9828 or email sales@adastra.com.sg

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