This is the story of a very profitable, successful, large enterprise that spent over $2 million on their intranet. When the intranet launched, it crashed in seconds. It has never gone live again (more than a year later).

Leaving an intranet design to the whim of a designer, a creative agency or any individual not working from a sound blueprint represents poor judgment, management, and is a recipe for disaster.

Sound intranet design follows a process that incorporates:

1- Business requirements (as expressed by management)
2- User requirements (as expressed by employees)
3- Strategic & functional planning
4- Governance
5- Best practices & usability

The process for arriving at the stage where a designer applies color and images to a design concept is one that should be taken seriously, and if done properly, may take a number of weeks. This process is the underlying foundation of a successful intranet design, one that is examined and outlined in the webinar Intranet Design – A Business Approach to a Winning Design.
Intranet Design – A Business Approach to a Winning Design
View more presentations from Toby Ward.
Note: not all 25 intranets profiled during this webinar, but not are available for distribution. 

The story of the failed intranet, and the squandering of more than $2 million and years of worker hours, is ultimately a story about a failure in planning. Without sound requirements that drive a thorough intranet blueprint, culminating in the intranet design, your intranet risks failure.

Read More on Intranet Design:
Leading an intranet redesign
Intranet redesign: rolling content inventory
Intranet redesign: building a business case
Building an intranet blueprint

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