I'd be interested to know if the above statistics refer to the 'availability' of the technologies within an organisation or the actual 'use' of the technologies wtihin an organisation.

For example, at my organisation we have SharePoint which gives employees the ability create discussion forums, blogs and wikis. In practice, hardly anyone is actually using these techologies (mainly just using SharePoint for doc mgt). We have a link to a discussion forum on the home page where people can post a topic for discussion. There has been one topic posted in the last 2 weeks.

My suspicion is that although these technologies are available within many organisations, widespread uptake hasn't caught on yet.

This metric is the availability of the technology - yes or no. We do ask use questions in the survey as well, and these will be documented in the final analysis report at the end of the month (all participants will get a copy). For non-participants, you'll have to schedule a webinar for presentation of the results. The webinar will be a cost, but can be completely customized, and the cost depends on the length and the nature of the customization (e.g. results by company size, geography, industry, employee base, etc.)

Toby,

It is good to see wikis and blogs are now seen as part of the intranet mainstream. In BT we now link to social media tools from our main corporate intranet homepage and our intranet default search engine includes content from social media as well as more traditional formal content published by a CMS for example.

There's a huge demand for knowledge about what to choose, how to deploy it and what makes it be successful.

As you know BT's intranet has had some success with this and I've posted on my blog http://markmorrell.wordpress.com/ some examples that build on your research which I find are most popular with followers.

Mark

That's great Mark, many thanks for sharing this. And great job! I've Tweeted the link to your post as well :)

Cheers, Toby

Social media traffic comes with a big bang but does not deliver the ROI in my opinion. I have tried Myspace ads system and the money invested just flushed away. I still prefer to get good traffic from search engines. It delivers good traffic and its free.

What's the difference between web 2.0 and web?
Website designer

Obviously, many mainstream social media are using intranet services these days. Probably, it is more stable compare to any other module.

Web 2.0 is indeed hot. But it seem obscure how they make profit. I wish read more about your articles on this subject. It's definitely worth discussion.