Key recommenations:
Don't assume that because its used for the intranet, it will be good for the Internet
Compare with alternatives
Manage expectations
Keep it simple
Have a strategic plan
Get to know your IT
Focus both on micro and macro governance
Stay updated with service packs
Follow best practices
Pay attention to release information
Notable client quote: “Only after implementation did we start to learn about what the system could do. In hindsight we should have utilized the integration with office Word. Also, we are beginnning to rebuild our templates, as we didn't hink through the advanced features SharePoint offers the first time.”
Other learnings:
“It's free!” - WSS is free, MOSS 2007 can be very expensive (particularly customization)
Training is required and costs money, as does maintenance
All Microsoft parnters are not created equal
Notable client quote: “I didn't know you could disable My Sites. Our integrator told us it wasn't possible. But you have done it already?”
Notable quote: “We are using Sharepoint 2003 and need to upgrade. But we've decided to skip MOSS 2007, and go for 2010 instead once that gets out.”