Social media and intranet case studies, best practices, & evolution by Toby Ward.
Re: 5% of a site delivers 25% of the value
by Anonymous
Hi Toby I don't think I agree on our recommendation about content and Gerry's description. User search behaviour - I would claim - is based on expectation, what they are used to find on an Intranet. The bullet-list above is al top-down distributed content. Is it possible that the searchpattern would be different if the content would be based on a bottom-up approach?
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