Mostly agree. Vista's not going to be decent until a service pack hits, and maybe not even then. Office, however, I do disagree on; once you get used to the ribbon it's actually a good piece of software. Tons of functionality over the previous version. I might be a bit biased, though, since I'm a SharePoint admin. :D I don't understand the differences in quality between Microsoft products. Things like Visual Studio 2005 and SharePoint are great, but then Vista is awful. All the subdivisions and teams really just seem like their own unique company sometimes.