I'm sorry to hear you're having problems with the computer and Vista but rest assured you're not the only one (there are many thousands of others). Here's what you do: 1- Get a copy of an XP disc and license (if you don't have to do it today you can buy them reasonably on eBay). 2- Back up all your files (don't forget your e-mail files and Favorites under IE and Firefox). 3- Boot from the disc and install XP. If you need help. phone the help desk of you're computer manufacturer and they will walk you through it. It took me a total of a week or two's worth of hours to back up all my files and wipe Vista and load XP and then download all the drivers and load all the software and files again. It was very difficult, and I spent many hours on the phone with tech support because my computer came with Vista and had no previous OS on it. But it was worth the effort and wait. XP is a dream in comparison. Best of luck, Toby