Social media and intranet case studies, best practices, & evolution by Toby Ward.
Re: Is the personalized intranet portal dying?
by Anonymous
Explicit personalization (i.e. "tell me what you want to see and I'll show it to you") is so 1990s. Implicit personalization a la Amazon.com (where the content is personalized based on what you do, not on what you say you want) is the new hotness.
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