Social media and intranet case studies, best practices, & evolution by Toby Ward.
Re: Intranet design is not about design, stupid
by Anonymous
This is a very useful article but unfortunately I can't print it out or send a link to the people I'm discussing this issue with because it has the word "Stupid" in the title. That would be insulting. I'd recommend modifying your title so people can use it as a reference when they're in a discussion with people of an opposing viewpoint.
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