I know that my business became more effecient when we opened a private forum for the employees to share ideas, information and work task. It brought our people together and they began to work more as a unit without any suggestive pushing from the upper level management. We also put threads so that they could suggest to myself and other management things they thought needed to be addressed. People will work as a team if allowed to do so, and company loyalty is a lot better when everyone has a voice without frear of loss or ridicule.